Frequently Asked Questions
There is never a good time to have a foreign material contamination hold. At SafeScan we focus on Food Safety and our objective is to provide a cost-effective solution that protects your products and brand.
What type of product does SafeScan work with?
We work with a variety of products from dry to refrigerated to frozen. Products inspected include fresh, RTE and even jars/cans. With refrigerated trailers on-site and a temperature controlled inspection room, we can ensure your product specific storage requirements are met.
Can X-ray radiation harm my product?
No! SafeScan X-ray systems are designed to be safe for both product and our operators. The levels of radiation used in this application are extremely low and do not impact quality or taste. A WHO study in 1997 confirmed that food radiation levels up to 10 kGy (10,000 gray) did not affect its safety or nutritional value. Additionally, prior to operation, all SafeScan X-ray systems receive independent radiation testing by a third-party.
How small can you detect?
Detection capability is highly subjective based on desired inspection protocol. A number of factors can impact detection capability including product density, dimensions and x-ray processing (case vs product). In most instances, detection capability is >90% for contaminants 0.8mm, with detection possible for smaller sizes. Schedule your free baseline evaluation to understand detection capabilities for your products!
How does baseline testing work?
You will send SafeScan a clean sample of the product that requires services. This is typically in case form with at least 4 packs of one products/SKU inside. It is important that this sample product is free of any potential contaminants. Using this product we will create a baseline to establish what ‘good’ looks like. After these baselines are established, we will run a free product evaluation to determine whether or not we can identify your specific contaminant. This baseline step is critical for the algorithms associated with our X-ray technology to ‘learn’ product densities and detect any abnormalities.
What is a P.O.D?
P.O.D. stands for ‘Probability of Detection.’ P.O.D.’s are created during the free evaluation period and are unique to your specific product and contaminant. Upon completion of baseline testing, SafeScan will calculated and archive P.O.D’s for a variety of contaminants and sizes. This allows us to communicate the likelihood detecting all contaminants for your specific FMC problem. Prior to confirming a work-order, you will receive these P.O.D.s, and SafeScan will work collaboratively with you to determine the best Inspection Protocol to achieve the highest P.O.D. Our goal is to have 99%+ P.O.D.’s for contaminants 0.8mm and larger.
How do appointments work?
Once an Inspection Protocol is developed, we will work with you to schedule your appointment in a timely, convenient manner. If your project requires multiple deliveries, all appointments will be set at once. With multiple X-ray machines, most inspections are completed within 4-8 hours—even with processing taking place at slow speeds. This means the driver can stay on-site and all product recovered will be returned the same day. SafeScan also offers the ability to arrange transportation of product on behalf of the customer with preferred providers – rate quotes can be provided during scheduling process.
What documentation is provided?
Upon completion of each inspection, you will be provided a digital copy of the Inspection results. This Inspection Report includes FSQA documentation as well as contamination detail by product, lot and pallet. You will be able to quickly see how much product was recovered and distribute accordingly.